Contact

Let’s start your next print project

Send your specifications and we’ll reply with a detailed quote within 24 hours.

McLantis contact
  • Phone
    Tel: +86-21-5107-8970
    WhatsApp / WeChat: 0086-13310107308
  • Office
    No. 151 Laoshan Rd., Shanghai, China
  • Factory
    No. 228 Changhe Rd, Shanghai, China
FAQ

Frequently asked questions

What is your minimum order quantity (MOQ)?

MOQ depends on the product. Most custom items start at 500–1,000 pieces; rigid gift boxes and specialty packaging often from 500 pieces. Share your specification and we will confirm an exact MOQ with your quote.

How does the customization process work?

It is a made-to-order flow in four steps: (1) send your spec or idea and request a quote; (2) our prepress team checks files, manages colour and prepares proofs; (3) we make a pre-production sample for your approval; (4) on approval we run mass production and ship worldwide (FOB, EXW, CIF, DDP).

Which design file formats do you accept?

We accept print-ready vector and high-resolution files: PDF (preferred), Adobe Illustrator (AI), Photoshop (PSD), EPS and TIFF. Include 3 mm bleed, CMYK colour and outlined or embedded fonts. Our prepress team assists with file checking and adjustment.

How long does sampling take?

Digital or printed proofs and pre-production samples usually take 3–5 working days after artwork approval, before the 7–15 working-day mass-production lead time. We confirm the exact timeline with your quote.

What environmental and quality certifications do you hold?

Our materials and processes are FSC® Chain-of-Custody certified and we operate under ISO 9001 quality management. We also offer recyclable substrates and REACH/Prop65-compliant inks on request.